Community Engagement

Hockey Canada Social Media Community Guidelines


Hockey brings Canadians together like nothing else, and Hockey Canada wants to ensure our online community is inclusive and safe for everyone. Our social media platforms – Instagram, Twitter and Facebook – allow fans to interact with each other and share their experiences, stories and love of the game.

We stand strongly against any offensive or discriminatory content and want to ensure everyone feels like they have a place on Canada’s largest team.

Hockey Canada does not allow any of the following:

  • Personal attacks: Name-calling, insults, threats, hurtful comments about appearance, voice or style, and all other forms of attacks.
  • Discriminatory or derogatory language: Racism, sexism, homophobia, transphobia, ableism or other forms of discrimination.
  • Harassment: Intimidation, or use of sexual or discriminatory imagery, comments or jokes.
  • NSFW images and comments: Language and images that are generally offensive in nature.
  • Commercial: Selling a product or service, or recruiting fans.
  • Spam: Repetitive and/or disruptive content not applicable to Hockey Canada.


In order to create a positive and engaging environment, we ask fans to treat their online teammates with respect. Fans may disagree with an idea; however, they must be always respectful of others. Our social media platforms require the same respectful behaviour as any arena in any province or territory from coast to coast to coast. If someone violates our guidelines, those comments will be deleted, and their account could be banned from participating on our platforms. These decisions will be made at the discretion of Hockey Canada personnel.

If you see any inappropriate content that violates our Community Guidelines, please report it to socialmedia@hockeycanada.ca and we will review it as quickly as possible.

All posts and comments must follow the appropriate platform guidelines:


If existing fans refuse or are unwilling to abide by these guidelines, they can "unlike" or "unfollow" our social media accounts by clicking the link "Unlike" on Facebook or clicking the link "Following" on Twitter and/or Instagram.

Hockey Canada reserves the right to amend these guidelines at any time.

For additional information about privacy at Hockey Canada, read our Privacy Policy.

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